Privacy Statement
Tuluver Singapore Ltd., fully respects your privacy and your rights to control your personal data. We are committed to being transparent about the information we collect and the reasons for its collection. At Tuluver Singapore Ltd., we are committed to protecting and respecting your personal data in accordance with the Personal Data Protection Act 2012 (the “PDPA”).
This Privacy Statement (‘Statement’) details the types of information we collect from you and how we will use it. It also covers the choices you have regarding the data we collect and the control you have over its usage. This Statement applies to all Tuluver Singapore Ltd., associated entities, websites, and our data collection and privacy practices. Tuluver Singapore Ltd. will never sell or share personally identifiable information and will only use your data as authorized in this Statement.
Please read this Statement carefully to understand when you may provide personal information to us and how Tuluver Singapore Ltd. uses and protects it. By using this website i.e. https://tuluver.org and https://tuluver.org/sg, you agree to the use of your personal information as described in this Statement.
By volunteering or providing your personal data to Tuluver Singapore Ltd, it will be deemed that you have agreed and consented to the collection, use and disclosure of your personal data by and amongst Tuluver Singapore Ltd. This statement describes how the Tuluver Singapore Ltd. and its representatives and/or agents (collectively, “Tuluver Singapore”, “we”, “us”, “our” or similar expression) may collect, use, disclose and manage your personal data.
Collection, Use and Disclosure of Personal Data
Personal data generally includes any data that can be used to identify a natural person, such as name, identification number or address, but excludes business contact information. If you have provided the personal data of another individual (such as a family member or next-of-kin), you agree that you have obtained his/her consent to Tuluver Singapore’s collection, use and disclosure of his/her personal data according to Tuluver Singapore’s personal data protection policy or that you validly give us such consent on their behalf. Personal data collected by us will be used and disclosed only for the following purposes:
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- Verification of identity
- Volunteer engagement
- Donor engagement
- Member engagement
- Event engagement (e.g. event registrations, social media posts, sharing of photographs etc.)
- Regulatory reporting
- Business and internal administrative purposes, such as internal records and references or to process any queries or feedbacks
- For any other purposes for which we have obtained your consent, for which you may be deemed to have provided consent or are reasonably related to the foregoing.
Tuluver Singapore may also share or refer your personal data to relevant third parties, strictly on a need-to-know basis. Such third parties may include individual or corporate business partners such as volunteers and sponsors, Tuluver Singapore’s service partners or vendors, government agencies or institutions.
Tuluver Singapore may use, collect and disclose the personal data for the purposes mentioned above. If you are unable to provide your consent, we will not be able to provide the intended services or information you are requesting for (if any). We also would like to inform you that the disclosure of personal data to us is voluntary.
We may also collect, use and disclose personal data where required or permitted by laws or regulations or under the exception of PDPA binding on Tuluver Singapore for any purpose.
We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except were permitted or authorised by law).
Accuracy of Personal Data
Tuluver Singapore keeps personal data as accurate, complete and up-to-date as necessary, taking into account its use and the interests of our members, volunteers, patrons and donors. Where possible, we will validate data provided using generally accepted practices and guidelines. This includes the requests to see original documentation before we may use the personal data such as with Personal Identifiers and/or proof of address.
Protection of Personal Data
Tuluver Singapore takes reasonable and appropriate measures to protect personal data against loss or theft, as well as unauthorised access, disclosure, copying, use or modification with security safeguards appropriate to the sensitivity of the personal data, regardless of the format in which it is held. While we take reasonable precautions to protect the personal information we collect from you, it’s important to note that no security system is entirely impenetrable.
Retention of Personal Data
Data will be securely retained for as long as necessary or reasonable to provide our services effectively, comply with legal obligations, resolve disputes, enforce contractual agreements, or for recruitment purposes. The retention period may vary depending on the context and nature of the situation.
Transfer of Personal Data
Tuluver Singapore may transfer any personal data in its possession or control to another entity as may be necessary in order to achieve the purposes set out above and to provide Tuluver Singapore’s services to you.
Withdrawal of Consent
You also have the right to withdraw any consent that you have given to us. Please let us have any notice of withdrawal in writing, indicating your instructions clearly via email to us at tuluversingapore@gmail.com.
Please note that, after we successfully process your withdrawal request, we will not be able to assist you with the services or purposes which is affected.
Communication, Direct Marketing and Advertising Preferences
We use the data we collect to tailor and personalize our communications with you. This may include contact by phone, email, direct mail, social media channels, or other electronic means to inform you about Tuluver Singapore and its activities, new offerings, news, developments, and opportunities. We may also invite you to participate in surveys or attend events. Additionally, we use cookies and similar technologies to deliver the most relevant information to you. You have the right to opt out of Tuluver Singapore’s direct communications at any time.
To stop receiving emails, contact us at via email at tuluversingapore@gmail.com. We fully respect your decision and will cease sending any promotional communications upon your request. Please note, it may take up to two weeks to process your request.
Links to Other Websites
Tuluver Singapore website may include links to other websites that are relevant to the content available on our site. Please note that once you click on these links (whether via text or image hyperlink) to leave the Tuluver Singapore (https://tuluver.org and https://tuluver.org/sg) websites or search separately for access, we do not have control over the destination site, its data collection methods, usage, privacy standards, or security. Therefore, Tuluver Singapore Ltd. is not responsible for the protection and use of personal information on websites not wholly or partly owned by us. We recommend that you exercise caution and review the privacy statements of any websites you visit or engage with, whether accessed via the Tuluver Singapore website or otherwise, to understand how they collect and use personally identifiable information.
Cookies and Other Similar Digital Technologies
We use various methods to personalize our website for you and other users, track preferences, understand user behaviour, and tailor our marketing efforts. These methods include cookies, tracking pixels, referrer IP addresses, and interactions with our website. By visiting and using our website, you agree to the use of cookies and similar technologies as described in this Statement.
Data points we may collect include your name, email address, IP address, interactions with our website, information provided by third parties, and browser cookies. We use this information to share news and services from Tuluver Singapore Ltd. or respond to your direct requests via the website. Additionally, IP addresses help us understand geographic information about our website visitors, enabling us to enhance our website and improve the customer experience for all users.
A cookie is a text file containing a unique identification number that can identify a browser. This cookie allows the server to recognize a user’s browser when they return to a website. It will not be used to track how the user utilizes the website. Since cookies are only text files, they cannot “run” on a computer, search for information, or transmit information to anyone. We do not collect any personally identifiable data from cookie-derived information without your permission.
Major browsers allow you to control cookies through their settings or preferences options. Please note that limiting the ability of websites to place and use cookies may affect your overall user experience. You can configure your browser to notify you when you receive a cookie, giving you the option to accept or decline it.
Feedback and Queries
If you have any questions about the use of your personal information, this privacy statement, the practices of or your dealings with this website, please contact us at tuluversingapore@gmail.com.
Changes to Privacy Statement
We reserve the right to modify or change this privacy statement at any time. This notification may be amended in tandem with changes in the legislation. Tuluver Singapore Ltd. may modify or update this Statement when necessary following feedback, changes in our services or to be in accordance with regulatory needs and/or industry standards. Changes will be noted by the effective date at the end of this document.
Effective date
This privacy statement is effective and was last updated on 13th March 2026. Your use of this website constitutes acceptance of our policy.
